Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern? This page covers how to reach the Poker Sites team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. We read every message that comes in and try to reply within a couple of working days. Send your note to [email protected].
A quick summary of what your message is about helps us route it to the right person and respond faster — whether that's a factual question about one of the sites we cover, a correction, or something unrelated to our reviews entirely.
What We Can Help With
Poker Sites compares real money online poker sites and apps for US players — things like traffic, game variety, bonus terms, deposit and withdrawal methods, and mobile experience. We're not able to resolve account issues, process withdrawals, or answer questions about a specific operator's customer support decisions — those need to go directly to the poker site in question. What we can help with includes:
- Questions about our reviews — If anything in our coverage of a poker site, bonus offer, or comparison table is unclear, ask us to explain how we reached that conclusion.
- Corrections — Bonus terms, licensing details, and payment methods at online poker sites change. If you notice something on this site that looks outdated or wrong, tell us and we'll look into it.
- Content suggestions — If there's a poker site, payment method, or comparison angle you think we should cover, let us know what you'd find useful.
- Commercial and partnership enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and outline the proposal.
- Responsible gambling concerns — If poker is causing problems for you or someone close to you, please say so in your message and we'll point you toward proper support. In the meantime, help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER.
A Note on What This Site Is
Poker Sites is an independent comparison and review site. Some of the poker sites listed in our rankings pay us a commission if a reader signs up through a link on this site — this is standard for comparison sites and does not affect how we score or rank operators. Editorial ratings reflect our own research into factors like traffic, rake structure, bonus terms, and licensing, not payments received.
Real money poker involves financial risk, and no site or strategy guarantees a win. Every offer we list carries terms — wagering requirements, minimum deposits, or eligibility restrictions — and we try to state those alongside the offer rather than bury them elsewhere. If you're comparing bonuses or looking for licensing detail on a specific state-regulated site, that's exactly the kind of thing worth emailing us about.
Who Should Not Be Contacting Us
Online poker for real money is restricted to adults of legal gambling age — 21 and over in most regulated US states, though a small number set the threshold at 18. This site is not intended for anyone under the applicable legal age in their state, and we don't respond to enquiries from minors. If you're unsure which age applies where you live, check with your state's gaming regulator before signing up anywhere.
What Happens After You Send a Message
A real person reads and answers every email we receive — we don't rely on automated replies as a substitute. Our usual target is a response within two working days, though it can take longer during busier periods. If your enquiry relates to a specific site we've reviewed, such as one of the operators covered on our Trusted Non GamStop Casinos UK page, mention that directly and we'll get back to you with the relevant context.
Thanks for taking the time to reach out. Whether it's a correction, a question, or feedback on how we cover the best online poker sites, we'd rather hear from you than get it wrong.